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​ADDRESS
Stratford, Connecticut
FAQ
1
What is
seamoss?
It isn’t New!! Sea moss is a type of algae, which has been part of the human diet for thousands of years. In addition to being consumed historically in places like the Caribbean and Ireland, sea moss has been used medicinally in other cultures for decades, to treat conditions ranging from coughs and infections to low libido.
2
How often
do you take the Seamoss?
Mix 2-4 tbsp with 12 oz. of liquid or take it by mouth twice a day.
3
Do you keep
the Seamoss in the fridge?
Yes, Seamoss gel should be stored in the fridge.
4
What is
the shelf life?
Refrigerated sea moss gel will stay fresh for up to 6 weeks.
5
How long does the
Seamoss freezer packs last?
Sea moss can remain frozen for up to 12 months from the date of purchase.
6
When should I
expect ro receive my order?
Orders placed before 12pm CT are typically shipped the same day. All orders placed after 12pm CT will be shipped the next business day. Standard delivery is typically 1-3 business days after an order is placed.
7
When if I have
a problem with my order?
If you are unhappy with your purchase for any reason, please contact our Customer Care team by emailing info@mattiamossgel.com within 7 days of receiving your order. Please note that due to the consumable nature of our products, we do not accept returns or exchanges of any kind. We are happy to resolve any issues or concerns with a full replacement or refund, if warranted.